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My professional experience with Rich began when he was a senior instructor at an HSBC-sponsored Six Sigma Black Belt training program I attended. Further interaction occurred as he became a sounding board for my efforts in addition to my assigned Master Black Belt. Lastly, I have the pleasure of calling him "a friend".
As an instructor, I came to appreciate his superior knowledge of the Six Sigma methodology, his enthusiasm, his ability to communicate and train, his well-earned self-confidence, and how he related his varied life experiences to motivate and guide us in class; these were three sessions of six-days each over a four month span. Rich was able to successfully engage 35 participants from across the Americas at all times - morning, noon, and night.
After training, Rich became a resource as I juggled both day to day and project responsibilities. His ability to weave the SDLC, PMI, risk-based project management, and Six Sigma methodologies with each other was very helpful to me and others, as HSBC uses all, many times on the same project.
I believe Rich is a superior professional and person, an extraordinary asset to any organization fortunate to have him.
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