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Testimonial Detail

By: Sophie Vurpillot

Date Added: Monday 07 July, 2014

Richard has been my Master Black Belt Instructor and coach for 1 year now and it is a great experience. Richard is very knowledgeable and has a real talent when it comes to teaching and making intricate concepts accessible. He makes Six Sigma a thrilling subject. The teaching documentation he developed is very clear and pedagogical. He also produced very valuable workbooks to help Green Belt and Black Belt trainees use adequately Six Sigma tools as part of their projects. As a coach, he provides very helpful advice to solve complex situations (whether from a technical or a political perspective). All these qualities, along with outstanding communication and human skills, explained why Richard played a decisive part in the deployment of a Six Sigma culture in the New York SGCIB branch.

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